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With over 230 cumulative years of experience in the dairy and food industry, our Technical Service Team assists you in developing solutions to your challenges. They have expertise in equipment, processing, sanitation and formulating and will often work in 2, 3, and 4 person teams to help solve your problems. If this means spending all night in your plant and working 24-hour days, it is done willingly.

Our Technical Service staff is available to help you get the most out of our products in five distinct ways:

  • New Product Trials or Startups
    By evaluating and monitoring the production process, we can help you produce a product that meets your target while minimizing disruption to normal operations.
  • Troubleshooting
    We are on-hand to systematically review production, isolate factors contributing to your concerns and determine remedies for a quick and efficient return to normal production.
  • Ongoing Customer Training
    From classroom style to hands-on training, our staff has the knowledge, experience and passion necessary to educate your team on proper production procedures.
  • Product Performance Reviews (PPR)
    Each PPR takes place in the field, with our team of Technical Service personnel assessing every step of the production process to ensure equipment, formulas, procedures and employee practices are all at optimal levels.
  • Cost Savings Survey
    We will work with your plant staff to uncover cost saving opportunities within a specific product or processing system. While implementation of all cost savings measures may not be possible, we will work with you to implement those that are.

At Crest Foods we pride ourselves in having the industry’s premier technical service personnel. We are ready for the challenge and would like to partner up with you to help you work smarter, not harder.